Effective Date: May 1, 2025
Company Name: J TECH SOLUTIONS K.K.
Address: 962-59 Semata, Ichihara, Chiba 290-0151, Japan
Contact Email: support@jts.ec
1. Introduction
J TECH SOLUTIONS K.K. (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Act on the Protection of Personal Information (APPI) of Japan and, where applicable, other data protection regulations such as the EU General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect and process the following categories of personal information:
- Contact information (e.g., name, email address, phone number)
- Business information (e.g., company name, position)
- Technical data (e.g., IP address, browser type, device information)
- Usage data (e.g., pages visited, time spent on services)
- Client project data (e.g., files and instructions provided as part of software development projects)
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our software development and related services
- To communicate with you regarding your project or inquiries
- To manage billing and payment processing
- To improve our services and website
- To comply with legal obligations
4. Legal Basis for Processing
We process personal data based on:
- Your consent
- The necessity of processing for the performance of a contract
- Our legitimate business interests
- Compliance with legal obligations
5. Sharing and Disclosure
We do not sell or rent personal data. However, we may share your information with:
- Trusted third-party service providers (e.g., hosting, payment processors)
- Legal authorities if required by law or court order
- Business partners or subcontractors strictly for the purpose of fulfilling our services
All third parties are contractually obliged to process your data securely and only for the specified purpose.
6. International Transfers
If we transfer personal information outside of Japan, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your information in accordance with applicable data protection laws.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete data
- Deletion of your data
- Objection to processing or request restriction
- Data portability
To exercise any of these rights, please contact us at support@jts.ec.
9. Data Security
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
10. AI & Automation
Where we build or operate AI agents and automation for clients, we apply the following principles:
- We do not use client data to train AI models without your explicit consent.
- AI-assisted work is subject to human-in-the-loop oversight; people remain accountable for the output.
- We minimise the data shared with AI systems to what is necessary for the task.
- We are transparent where automated processing materially affects a decision.
11. Cookies
Our website may use cookies to enhance your user experience. You can control the use of cookies through your browser settings.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
J TECH SOLUTIONS K.K.
962-59 Semata, Ichihara, Chiba 290-0151, Japan
Email: support@jts.ec
14. Third-Party Services & Supervisory Authorities
The optional cookies on this site are provided by Google — Google Analytics (visitor analytics) and Google reCAPTCHA (spam protection on our contact form). They load only with your consent (opt-in for visitors in the EU, EEA, UK and Switzerland; opt-out for visitors in Japan) and may involve a transfer of data to Google. A full list of the cookies we set, their purposes and durations, and the ability to change or withdraw your consent at any time, is on our Cookie Policy page.
If you believe we have not handled your personal data lawfully, you have the right to lodge a complaint with a supervisory authority: in the EU/EEA your local data protection authority, in the UK the Information Commissioner’s Office (ICO), and in Japan the Personal Information Protection Commission (PPC).
